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Frequently Asked Questions

Product Features, Fit & Care

Ordering, Shipping & Tracking

Returns & Cancellations

Manufacturing & Miscellaneous

Have another question? Email us at support@plumafootwear.com and we'll help you as soon as possible.

Help & Support

Email Us

Track My Order

Returns & Exchanges

Account

Frequently Asked Questions

Product Features, Fit & Care

Does Pluma Footwear help with neuropathy?

Is Pluma Footwear good for plantar fasciitis?

Does Pluma Footwear have arch support?

Does Pluma Footwear run true to size?

Are you supposed to wear socks with Pluma Footwear?

What materials are used in your shoes?

Is Pluma Footwear washable?

Where can I see the size chart and care instructions?

Ordering, Shipping & Tracking

How can I place an order?

I entered the wrong delivery address. Can I change it?

Where does Pluma Footwear ship from?

How long does shipping take?

Is international shipping available?

How do I track my order?

Returns & Cancellations

How do I return Pluma Footwear?

What's the full return procedure?

Can I cancel my order?

Manufacturing & Miscellaneous

Is Pluma Footwear made in the USA?

Where is Pluma Footwear manufactured?

Can I buy Pluma Footwear in stores?

Are your shoes waterproof?

How do I unsubscribe from emails?